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Question: Main galaxy instance not working
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gravatar for valerie.amarger
4.0 years ago by
valerie.amarger • 0
France
valerie.amarger • 0 wrote:

I am a user of the main Galaxy server, and, this morning, I cannot get any tool working, when I click on a tool name, the page remain blank. I only succeeded in uploading files from my computer or from the UCSC table browser. Is it a server problem, or a local problem on my computer ? It was working yesterday.

Thanks.
galaxy • 800 views
ADD COMMENT • link •
modified 4.0 years ago by Dannon Baker ♦ 3.7k • written 4.0 years ago by valerie.amarger • 0
0
gravatar for Dannon Baker
4.0 years ago by
Dannon Baker ♦ 3.7k
United States
Dannon Baker ♦ 3.7k wrote:

There was a brief issue yesterday that was causing an error with particular tool displays, but that was resolved prior to your posting of this message.  If you aren't seeing any errors, and the tool form is just showing up blank, it sounds like it's likely a browser cache issue.  Can you clear your cache and try again?  (If you need help with this, see http://www.refreshyourcache.com/ for some instructions)
ADD COMMENT • link written 4.0 years ago by Dannon Baker ♦ 3.7k
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