Question: problem uploading files in local galaxy
gravatar for ramon.garcia
3.4 years ago by
ramon.garcia0 wrote:

I'm trying to "upload file from your computer" to my history. After selecting a bed file, it is added to the history, but in a "grey" state.


When clicking the reload button, this is the text format message that appeared:

File '/home/garcia/galaxy/eggs/WebError-0.8a-py2.7.egg/weberror/evalexception/', line 364 in respond
  app_iter = self.application(environ, detect_start_response)
File '/home/garcia/galaxy/eggs/Paste-', line 84 in __call__
  return self.application(environ, start_response)
File '/home/garcia/galaxy/eggs/Paste-', line 633 in __call__
  return self.application(environ, start_response)
File '/home/garcia/galaxy/lib/galaxy/web/framework/', line 133 in __call__
  return self.handle_request( environ, start_response )
File '/home/garcia/galaxy/lib/galaxy/web/framework/', line 191 in handle_request
  body = method( trans, **kwargs )
File '/home/garcia/galaxy/lib/galaxy/webapps/galaxy/controllers/', line 160 in rerun
  raise Exception("Failed to get job information for dataset hid %d" % data.hid)
Exception: Failed to get job information for dataset hid 6


Can you help me fix this problem, since I cannot start running analysis in my local galaxy at all.

Many thanks





ADD COMMENTlink modified 3.4 years ago by Jennifer Hillman Jackson25k • written 3.4 years ago by ramon.garcia0
gravatar for Jennifer Hillman Jackson
3.4 years ago by
United States
Jennifer Hillman Jackson25k wrote:


A grey dataset indicates that a job is in progress. But on a local, if this seems to last too long, then there is probably a configuration problem or the data is too large for the upload method used or for the area granted to the Galaxy instance.

First, make certain that you are using the latest Galaxy build and have followed the set up instructions:

Browser upload is limited to data of size 2G or smaller. Even smaller files may be problematic on certain smaller instances. FTP or local upload through a filesystem are the alternatives on a local. Both require that the "Advanced Configuration" changes have been made (wiki linked from the getgalaxy wiki above).

More about general upload usage is in the Galaxy wiki here:

And should you decide to upgrade your instance to load data from the file system into a Data Library, the instructions are here:

Thanks, Jen, Galaxy team

ADD COMMENTlink written 3.4 years ago by Jennifer Hillman Jackson25k
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