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Question: Tiny upload stuck on grey
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gravatar for dvc596
2.6 years ago by
dvc596 • 0
dvc596 • 0 wrote:

Hi

I'm trying to upload a 376 byte file to usegalaxy but for some reason it's been grey for an hour now. I didn't reset it for that hour.

Is the server overloaded and is there somewhere I can see the server load?

Kind Regards
galaxy • 575 views
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modified 2.6 years ago by Jennifer Hillman Jackson ♦ 25k • written 2.6 years ago by dvc596 • 0
0
gravatar for Jennifer Hillman Jackson
2.6 years ago by
Jennifer Hillman Jackson ♦ 25k
United States
Jennifer Hillman Jackson ♦ 25k wrote:

Hello,

First, click on the "reload" circles at the top of the history panel to check is really finished or not.

If the job is still queued - delete it and restart just in case there was a server issue.

We normally state to not delete/restart, but it is such a small file and I just tested upload - this operation should not be hanging.

Thanks, Jen, Galaxy team
ADD COMMENT • link written 2.6 years ago by Jennifer Hillman Jackson ♦ 25k

Glad it is working now

ADD REPLY • link written 2.6 years ago by Jennifer Hillman Jackson ♦ 25k
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