This is a static archive of our support site. Please go to help.galaxyproject.org
if you want to reach the Galaxy community. If you want to search this archive visit the Galaxy Hub search
Question: Unable to run job due to a misconfiguration of the Galaxy job running system. Please contact a site administrator.
Hi, I am trying to run topHat and I got it working for some files but the last one failed with this message:
Unable to run job due to a misconfiguration of the Galaxy job running system. Please contact a site administrator.
Is there anyway to contact the administrators without having to go through mailing lists?
2.6 years ago by
If working at Galaxy Main - http://usegalaxy.org
Please re-run the job(s) today first, as there have been some recent
server configuration changes and a certain number of job failures
If the failures are persistent, errors produced at Galaxy Main can be
submitted as a bug report. This is a private mailing list only
accessible by the administrators of the instance.
Other servers may have bug reporting active or other means of support communications. This type of contact information is generally noted on the home page of the instance.
Thanks, Jen, Galaxy team
Please log in
to add an answer.
Traffic: 173 users visited in the last hour