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Question: Error in Galaxy - ''Fatal error: The HTSeq python package is not properly installed, contact Galaxy administrators''
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gravatar for eofoley
9 months ago by
eofoley • 0
eofoley • 0 wrote:

Hi

I'm trying to run HT_seq Count with some BAM files and a GFF file but keep getting this error,

''Fatal error: The HTSeq python package is not properly installed, contact Galaxy administrators''

could someone please help me out? Thanks!
rna-seq software error galaxy • 297 views
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modified 9 months ago by Jennifer Hillman Jackson ♦ 25k • written 9 months ago by eofoley • 0
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gravatar for Jennifer Hillman Jackson
9 months ago by
Jennifer Hillman Jackson ♦ 25k
United States
Jennifer Hillman Jackson ♦ 25k wrote:

Hello,

Where are you using Galaxy? Galaxy Main https://usegalaxy.org or elsewhere?

The public Main Galaxy server at https://usegalaxy.org is presenting with job errors across many tools at this time. We are actively working to correct the issues.

Please follow this ticket for updates: https://biostar.usegalaxy.org/p/26580/

Once the server is corrected, retest your specific issue and comment here in your original post if the problems persist and we can troubleshoot the use case.

Thanks! Jen, Galaxy team
ADD COMMENT • link modified 9 months ago • written 9 months ago by Jennifer Hillman Jackson ♦ 25k
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