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Question: Internal Server Error when running workflow (cuffmerge)
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gravatar for jasmine.hughes
3.3 years ago by
jasmine.hughes • 0
United States
jasmine.hughes • 0 wrote:

Hi,

I am using the main instance of galaxy usegalaxy.org) and I am trying to run a workflow that consists of cuffmerge + 3 inputs (my cufflinks outputs, reference genome and sequence data fasta files). I am able to select the input files, but when I try to run it, I keep getting the Internal Server Error (text below). I have tried to do this a few times over the last 15 hours (on two different computers over two different internet connections) and keep getting this error. I don't know how to proceed.

 

Thanks for any advice!

 

Internal Server Error

Galaxy was unable to successfully complete your request

An error occurred.

This may be an intermittent problem due to load or other unpredictable factors, reloading the page may address the problem.

The error has been logged to our team. If you want to contact us about this error, please reference the following

GURU MEDITATION: #8a728038d3984a2e84e508644f39295a
workflow server error • 862 views
ADD COMMENT • link •
modified 3.3 years ago by Jennifer Hillman Jackson ♦ 25k • written 3.3 years ago by jasmine.hughes • 0
0
gravatar for Jennifer Hillman Jackson
3.3 years ago by
Jennifer Hillman Jackson ♦ 25k
United States
Jennifer Hillman Jackson ♦ 25k wrote:

Hello,

The server was likely busy for a short time. Have you been able to move forward with your analysis by now?

Thanks, Jen, Galaxy team
ADD COMMENT • link written 3.3 years ago by Jennifer Hillman Jackson ♦ 25k

Hi Jen,

Actually, I am still not able to move forward with my analysis. I've tried a few times over the last 40 hours at various time points. I get a different guru meditation number each time.

- Jasmine

 

EDIT: It seems to work if I choose "Use Sequence Data: No" in cuffmerge, but not if I try to use sequence data. Am I maxing out my allowable resources? How do I complete this step in a more efficient manner?

ADD REPLY • link modified 3.3 years ago • written 3.3 years ago by jasmine.hughes • 0
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