Question: Galaxy Main - Files Not Found, Server Error
gravatar for Yardley, Nathan
5.2 years ago by
Yardley, Nathan20 wrote:
Hello, I am getting a resource not found error when I try to view data on the Galaxy Main Server. For some of my FASTQ Groomed files I get: The resource could not be found. File Not Found (/galaxy/main_pool/pool7/files/006/764/dataset_6764692.dat). [[Note the number before .dat changes depending on the file requested for viewing]] For some of my Map with Bowtie for Illumina files I get: Internal Server Error Galaxy was unable to sucessfully complete your request An error occurred. This may be an intermittent problem due to load or other unpredictable factors, reloading the page may address the problem. The error has been logged to our team. If you want to contact us about this error, please reference the following GURU MEDITATION: #dc57d31266564204baf90d698880401a I also have two mapping processes that have not been processed since Friday afternoon (It is Monday Morning as of this post). Any help on this matter would be great Thank you very much for your help. Nathan
alignment bowtie • 1.1k views
ADD COMMENTlink modified 5.2 years ago by Jennifer Hillman Jackson25k • written 5.2 years ago by Yardley, Nathan20
gravatar for Jennifer Hillman Jackson
5.2 years ago by
United States
Jennifer Hillman Jackson25k wrote:
Hello Nathan, The view history issue has been resolved. However, there were known failures over the weekend. These jobs should be re-run. The NGS cluster is down at this moment due to a datacenter problem, but is expected to be restored shortly. Queued jobs will process when back up as normal. Our apologies for the inconvenience, Jen Galaxy team -- Jennifer Hillman-Jackson
ADD COMMENTlink written 5.2 years ago by Jennifer Hillman Jackson25k
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