50% usage but no data or histories in Galaxy?

Question: 50% usage but no data or histories in Galaxy?

7 months ago by

lpfergus • 0

lpfergus • 0 wrote:

I purged all files and histories before starting a new workflow, but my usage still says it is at 50%? Why is that?

delete purge account galaxy quota • 339 views

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modified 7 months ago • written 7 months ago by lpfergus • 0

7 months ago by

Jennifer Hillman Jackson ♦ 25k

United States

Jennifer Hillman Jackson ♦ 25k wrote:

Hello,

Did you try logging out then back in again yet? This resets quota.

Support FAQs: https://galaxyproject.org/support/#account

Thanks! Jen, Galaxy team

ADD COMMENT • link written 7 months ago by Jennifer Hillman Jackson ♦ 25k

7 months ago by

lpfergus • 0

lpfergus • 0 wrote:

Yes I did, still 50% every time I log back in before I loaded any data.

ADD COMMENT • link written 7 months ago by lpfergus • 0

Thanks for trying that.

I checked your account at https://usegalaxy.org and see several histories that have been deleted but not permanently deleted (purged). These are still counting toward your quota. See the FAQs linked in my first reply for full details about how to find these, or if you are familiar with the GUI, the short answer is to go to Saved Histories >> Advanced Search >> and click on status = all to bring these up where you can purge them.

Both histories have three potential "status" states: active, deleted, deleted permanently. Datasets have those three plus one more: hidden. These FAQs explain: https://galaxyproject.org/support/#datasets-and-histories

Be sure to download any data that you may want to use again. Deleted data can be recovered on the server (by changing the history/dataset status back to active), but permanently deleted (purge) data is removed from disk and no longer accessible.

If you are working on a different Galaxy server, do the same checks and if there is still a quota problem, contact the administrators of that server directly about the problem.

ADD REPLY • link modified 7 months ago • written 7 months ago by Jennifer Hillman Jackson ♦ 25k

7 months ago by

lpfergus • 0

lpfergus • 0 wrote:

Ah got it- thanks! Yep some ancient histories I thought I purged in there. Thnx!

ADD COMMENT • link written 7 months ago by lpfergus • 0

Great, very glad that worked out!

ADD REPLY • link written 7 months ago by Jennifer Hillman Jackson ♦ 25k

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