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Question: Launch a Galaxy Cloud Instance Bad Request
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gravatar for creekthu
3.3 years ago by
creekthu • 0
creekthu • 0 wrote:

Hi all,

When I tried to copy my Amazon access key ID and secret access key to create a new cloud cluster, it always gives my an error(as "bad request"). Does anyone know how to solve this?

 

Thanks,

 

Tianqi Hu
cloud galaxy • 820 views
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modified 3.3 years ago by Jennifer Hillman Jackson ♦ 25k • written 3.3 years ago by creekthu • 0
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gravatar for Jennifer Hillman Jackson
3.3 years ago by
Jennifer Hillman Jackson ♦ 25k
United States
Jennifer Hillman Jackson ♦ 25k wrote:

Hello,

This can occur when there is a mismatch between the ID and Key, or if they are entered incorrectly (typographical error or truncation), or if the account is not active and valid. The first pass solution is to double check the values and then your account status.

Thanks, Jen, Galaxy team
ADD COMMENT • link written 3.3 years ago by Jennifer Hillman Jackson ♦ 25k
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