Question: Internal Server Error: Galaxy was unable to successfully complete your request
2
gravatar for aliyyousuf
2.8 years ago by
aliyyousuf20
aliyyousuf20 wrote:

I am new to bioinformatics. I am doing a online course from Jhon Hopkins University named 'Genomic Data Science with Galaxy'. So far this course seems a good resource to learn how to use Galaxy using amazon cloud computing facility.  I opened a amazon web service(aws) account for free and set up everything the way course instructor instructed us to do. I have access  key ID and access secret key from aws for using galaxy.

When i enter both key IDs into "https://usegalaxy.org/cloudlaunch/index" i am having an error from two days. The error as following:

Internal Server Error

Galaxy was unable to successfully complete your request

An error occurred.

This may be an intermittent problem due to load or other unpredictable factors, reloading the page may address the problem.

The error has been logged to our team. If you want to contact us about this error, please reference the following

GURU MEDITATION: #028e2bd6165948f1b8d2a344d7bc515b

 

aws galaxy • 1.3k views
ADD COMMENTlink written 2.8 years ago by aliyyousuf20

I've been getting the same error since yesterday and was told that nobody can deal with it until around 4pm today

ADD REPLYlink written 2.8 years ago by madkisson30

Has there been any update on this? I'm getting the same issue.

ADD REPLYlink written 2.8 years ago by mrals8950
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