Question: User space is not emptied after history purged
0
gravatar for ninino
3.5 years ago by
ninino • 0
France
ninino • 0 wrote:

Hi,

      I wanted to free memory space and deleted permanently all my histories. I checked on the Saved Histories advanced search page that they are indeed all permanently deleted. However, the memory bar indicates that I am still using 60% of my memory space. How can I free all my memory space?

Your help is much appreciated!

Ninino

software error • 863 views
ADD COMMENT • link • modified 3.5 years ago by Jennifer Hillman Jackson ♦ 25k • written 3.5 years ago by ninino • 0
0
gravatar for Jennifer Hillman Jackson
3.5 years ago by
United States
Jennifer Hillman Jackson ♦ 25k wrote:

Hello,

I believe that I found your account and recalculated. Disk should now be at 0 GB. Please give it a check. If you still notice a discrepancy, write back and we can go from there on Monday.

Our apologies for the inconvenience, Jen, Galaxy team

ADD COMMENT • link written 3.5 years ago by Jennifer Hillman Jackson ♦ 25k
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