I'm using the main galaxy server to analyse some data and then I got
An error occurred while getting updates from the server. Please
contact a Galaxy administrator if the problem persists.
I was uploading data from my computer since yesterday morning and it
seems to take forever to accomplish. After one of my reads is uploaded
I used the groomer tool on this dataset and then I got this messege. I
tried the reflesh bottom on the right pannal severial times and I got
the same messege each time.
You can access to my history here:
Besides, is it possible to show the grade of progress of uploading?
Hello Delong ZHOU,
This message indicates that the server is busy. Usually waiting a few
minutes and trying again is the solution. If the message still comes
then wait a bit longer between attempts - the server is still busy.
I see that the 'Fastq Groomer" is running now on the one fully loaded
dataset now, which is good.
If you switch to using FTP, upload progress can be tracked through a
General upload help:
Galaxy Support and Training