Question: Unable to connect to Galaxy FTP server
0
gravatar for premraj.preeti
15 days ago by
premraj.preeti10 wrote:

Hi,

I am unable to connect to galaxy FTP server. I gave the host name as usegalaxy.org and provided my galaxy user ID and password it gives me error Response: 530 Login incorrect.

I am using Filezilla client to connect to FTP for usegalaxt.org

Where am I going wrong. The username and password is right

Please help

ftp galaxy • 43 views
ADD COMMENTlink modified 15 days ago by Jennifer Hillman Jackson25k • written 15 days ago by premraj.preeti10
0
gravatar for Jennifer Hillman Jackson
15 days ago by
United States
Jennifer Hillman Jackson25k wrote:

Hello,

Use your full registered email address instead for the "username" entry in Filezilla. User name in Galaxy is not the same as Username in Filezilla.

Email addresses are case sensitive, so if even that doesn't work the first time, double check how the formatting in Galaxy interprets your email address under "User > Preferences".

FAQs: https://galaxyproject.org/support/

Thanks! Jen, Galaxy team

ADD COMMENTlink modified 15 days ago • written 15 days ago by Jennifer Hillman Jackson25k
1

Thanks Jennifer. It worked

ADD REPLYlink written 5 days ago by premraj.preeti10
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