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Question: ftp not working
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gravatar for sagrika.chugh
11 weeks ago by
sagrika.chugh • 10
sagrika.chugh • 10 wrote:

I am trying to upload my data using ftp but everytime i get a pop up window that asks for sign in and passowrd but doesnt let me upload any data
upload ftp galaxy • 103 views
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modified 11 weeks ago by Jennifer Hillman Jackson ♦ 25k • written 11 weeks ago by sagrika.chugh • 10
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gravatar for Jennifer Hillman Jackson
11 weeks ago by
Jennifer Hillman Jackson ♦ 25k
United States
Jennifer Hillman Jackson ♦ 25k wrote:

Hello,

I just uploaded a dataset using FTP to the public server Galaxy Main https://usegalaxy.org (using the Filezilla client).

Double check your usage and try again to eliminate transient connection problems and to clear up any issues with your credentials. The "username" is your full registered Galaxy account email address (case sensitive). The password is the same as when logging in through the GUI. For Galaxy main, the server name is "usegalaxy.org". The security certificate needs to be accepted each time it pops up.

FAQ: https://galaxyproject.org/support/

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If you are working at a different Galaxy server, they may be having FTP server issues. You'll need to contact them directly if a rerun with correct credentials for that server does not resolve the problem. Each is independently administered. Contact information is usually on the home page or you can check here: https://galaxyproject.org/public-galaxy-servers/

Thanks! Jen, Galaxy team
ADD COMMENT • link written 11 weeks ago by Jennifer Hillman Jackson ♦ 25k
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