Question: ftp not working
gravatar for sagrika.chugh
11 weeks ago by
sagrika.chugh10 wrote:

I am trying to upload my data using ftp but everytime i get a pop up window that asks for sign in and passowrd but doesnt let me upload any data

upload ftp galaxy • 103 views
ADD COMMENTlink modified 11 weeks ago by Jennifer Hillman Jackson25k • written 11 weeks ago by sagrika.chugh10
gravatar for Jennifer Hillman Jackson
11 weeks ago by
United States
Jennifer Hillman Jackson25k wrote:


I just uploaded a dataset using FTP to the public server Galaxy Main (using the Filezilla client).

Double check your usage and try again to eliminate transient connection problems and to clear up any issues with your credentials. The "username" is your full registered Galaxy account email address (case sensitive). The password is the same as when logging in through the GUI. For Galaxy main, the server name is "". The security certificate needs to be accepted each time it pops up.


  • Loading Data

If you are working at a different Galaxy server, they may be having FTP server issues. You'll need to contact them directly if a rerun with correct credentials for that server does not resolve the problem. Each is independently administered. Contact information is usually on the home page or you can check here:

Thanks! Jen, Galaxy team

ADD COMMENTlink written 11 weeks ago by Jennifer Hillman Jackson25k
Please log in to add an answer.


Use of this site constitutes acceptance of our User Agreement and Privacy Policy.
Powered by Biostar version 16.09
Traffic: 173 users visited in the last hour