Question: My job has not been processed for 2 days at a community public Galaxy server
0
gravatar for mariiiko
12 days ago by
mariiiko0
mariiiko0 wrote:

Hi,

I want to use TXSscan and I uploaded my data for history, but it has not been processed for 2 days. How can I deal with this problem??

Thank you.

ADD COMMENTlink modified 11 days ago • written 12 days ago by mariiiko0
0
gravatar for Jennifer Hillman Jackson
11 days ago by
United States
Jennifer Hillman Jackson25k wrote:

Hello,

You'll need to contact the administrators of the Galaxy server you are working on and ask for help.

This tool is known to be hosted by the public Galaxy server https://galaxy.pasteur.fr/. If that is where you are working, a help support link is on the server's home page, scroll down a bit to see it.

Thanks! Jen, Galaxy team

ADD COMMENTlink written 11 days ago by Jennifer Hillman Jackson25k
0
gravatar for mariiiko
11 days ago by
mariiiko0
mariiiko0 wrote:

Thank you for your quick response! I'll ask the administrators!

Sincerely, Mariko

ADD COMMENTlink written 11 days ago by mariiiko0
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