Question: Delays with Processing Custom Genome Builds
gravatar for nw328
2.6 years ago by
nw3280 wrote:

Has anyone else been experiencing very long wait times when creating custom genome builds? I have tried several times in the last few days, and in all cases, the build have the "processing" status, and stall any tools that rely on them. I am assuming this is due to the updates; is there any workaround?

The fasta's I am using are ~2.8mb bacterial genomes with 2 contigs.

Thanks in advance!

galaxy • 582 views
ADD COMMENTlink modified 2.6 years ago by Jennifer Hillman Jackson25k • written 2.6 years ago by nw3280

We are running some tests and will get back to you. Thanks for letting us know about the problem. Jen, Galaxy team

ADD REPLYlink written 2.6 years ago by Jennifer Hillman Jackson25k
gravatar for Jennifer Hillman Jackson
2.6 years ago by
United States
Jennifer Hillman Jackson25k wrote:


I was able to create a small custom build at There was a recent server update that may have corrected this (along with other issues, not all a known).

Given that these have been processing for so long, I suggested deleting any in processing mode, recreating them, and waiting for these to finish processing before using with tools. For such small genomes, the run time should be less than an hour (and likely shorter). It is OK to navigate away from the Custom Builds page - the jobs will run in the background. Go back there to check when ready.

If these also stall out again, there can be other reasons we can look into besides those associated with the updates. Let us know.

Thanks, Jen, Galaxy team

ADD COMMENTlink written 2.6 years ago by Jennifer Hillman Jackson25k
Please log in to add an answer.


Use of this site constitutes acceptance of our User Agreement and Privacy Policy.
Powered by Biostar version 16.09
Traffic: 181 users visited in the last hour