Unicycler jobs - "This job is waiting to run" for 2 days

Question: Unicycler jobs - "This job is waiting to run" for 2 days

10 months ago by

kapsakcj • 10 wrote:

Is there something wrong with the computing clusters? I submitted this job almost 48 hours ago and nothing has changed in the sidebar.

I'm wondering if this issue is because of something I did wrong on my end or if I need to simply be patient and wait for my job to run.....

I'm new to using Galaxy as well as Unicycler, so I wasn't sure.

Thanks, Curtis

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modified 4 months ago by daschiemann • 20 • written 10 months ago by kapsakcj • 10

10 months ago by

Jennifer Hillman Jackson ♦ 25k

United States

Jennifer Hillman Jackson ♦ 25k wrote:

Hello,

The problem with both Trinity and Unicyler jobs right now are server-side. We are working on the correction with our partners at PCS Bridges (who run the cluster these jobs run on).

Follow progress on updates here:

https://biostar.usegalaxy.org/p/26313/

Thanks for reporting the problem! Jen, Galaxy team

ADD COMMENT • link written 10 months ago by Jennifer Hillman Jackson ♦ 25k

Hi Jen,

Thanks for the update! I appreciate it.

Curtis

ADD REPLY • link written 10 months ago by kapsakcj • 10

4 months ago by

daschiemann • 20

daschiemann • 20 wrote:

same problem. Have been waiting for two days and nothing happens

ADD COMMENT • link written 4 months ago by daschiemann • 20

Thanks for reporting the issue - we'll check the cluster status and get back to you. Thanks, Jen, Galaxy team

ADD REPLY • link written 4 months ago by Jennifer Hillman Jackson ♦ 25k

It does look like there is a cluster problem. Our admin is out today so it may be until Monday before this is fixed.

Tracking ticket with details: https://github.com/galaxyproject/usegalaxy-playbook/issues/152

That ticket will update once things are fixed and I'll also post back here and close this out once resolved.

Thanks for reporting the problem & please leave your jobs queued (do not delete/rerun). If our admin resets the cluster connection, the jobs will execute without any action on your part (usually!). This preserves your current placement in the queue.

ADD REPLY • link written 4 months ago by Jennifer Hillman Jackson ♦ 25k

The ticket has been updated, both Trinity and Unicycler were impacted, and this is what it states:

Update - the jobs should be successful now but we are still running a few more tests before closing this out.

If your original job failed with an error like:

> Remote job server indicated a problem running or monitoring this job

Please rerun it. The failure was likely due to small adjustments made during the correction.

ADD REPLY • link modified 4 months ago • written 4 months ago by Jennifer Hillman Jackson ♦ 25k

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