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Question: Galaxy Job Is Waiting To Run Forever
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gravatar for Martina Kracikova
4.8 years ago by
Martina Kracikova • 10
Martina Kracikova • 10 wrote:
Hello, I tried to upload some fasq data but the jobs never started running and I waited over 20 hours. I deleted them but now even very small jobs in the Galaxy 101 tutorial never start running. My colleague tried to execute the same job in the tutorial and it finished in less than a minute, so is this something to do with my account? I'm a registered user and am only using 8.4MB and am only trying to run 1 job. I would appreciate any help. Thank you!
galaxy • 2.9k views
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modified 4.8 years ago by Martin Čech ♦♦ 4.9k • written 4.8 years ago by Martina Kracikova • 10
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gravatar for Martin Čech
4.8 years ago by
Martin Čech ♦♦ 4.9k
United States
Martin Čech ♦♦ 4.9k wrote:
Hello Martina, how did you try to upload it and on what server? I assume it was usegalaxy.org but please confirm. DId you use the upload button on the main page or *Get Data / Upload File* from the tool menu? How big is the file? thanks Martin, Galaxy team On Mon, Feb 17, 2014 at 11:37 AM, Martina Kracikova <
ADD COMMENT • link written 4.8 years ago by Martin Čech ♦♦ 4.9k
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gravatar for Martin Čech
4.8 years ago by
Martin Čech ♦♦ 4.9k
United States
Martin Čech ♦♦ 4.9k wrote:
Hi Martina, this is the actual URL of the file: ftp://ftp.ddbj.nig.ac.jp/ddbj_database/dra/fastq/SRA046/SRA046351/SRX0 99052/SRR349685.fastq.bz2 The URL that you were using is the link to the folder, not the file (you can tell e.g. by the suffix of the file - my link has it, yours does not). Please try the new link and let me know if you encounter any problems. Goodluck. thank you for using Galaxy! Martin, Galaxy team On Mon, Feb 17, 2014 at 2:23 PM, Martina Kracikova <
ADD COMMENT • link written 4.8 years ago by Martin Čech ♦♦ 4.9k
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gravatar for Martin Čech
4.8 years ago by
Martin Čech ♦♦ 4.9k
United States
Martin Čech ♦♦ 4.9k wrote:
Martina: it seems that the server you are downloading from has troubles communicating with Galaxy. This is probably FTP issue that we cannot control. The workaround is to download it yourself to your computer from the site and then upload it to Galaxy directly. Let me know how it goes regards Martin, Galaxy team On Mon, Feb 17, 2014 at 3:12 PM, Martina Kracikova <
ADD COMMENT • link written 4.8 years ago by Martin Čech ♦♦ 4.9k
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