Blank Workflow page when trying to run it

Question: (Closed) Blank Workflow page when trying to run it

24 months ago by

carlos • 30

United States

carlos • 30 wrote:

When trying to run previously saved workflows in a private instance of Galaxy, we get a blank page. This function was working until recently, but suddently it stopped working. We have rebooted the server, started the service as normal and all works well, except the worflows. We get a blank page when trying to run, but when trying to edit things work. There is a 50 sec clip that shows the whole thing. Any ideas? Please help. LInk to clip: http://bit.ly/2goJE3f

error workflow galaxy • 518 views

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modified 23 months ago • written 24 months ago by carlos • 30

Thank you for including the video. Testing now, feedback soon. Jen, Galaxy team

ADD REPLY • link written 24 months ago by Jennifer Hillman Jackson ♦ 25k

Hello carlos!

Questions similar to yours can already be found at:

Workflow cannot run

We have closed your question to allow us to keep similar content in the same thread.

If you disagree with this please tell us why in a reply below. We'll be happy to talk about it.

Cheers!

PS: Please follow the linked thread for updates about the current workflow issue. Thanks for reporting the problem!

ADD REPLY • link written 22 months ago by Jennifer Hillman Jackson ♦ 25k

23 months ago by

Nate Coraor ♦ 3.2k

United States

Nate Coraor ♦ 3.2k wrote:

Hi Carlos,

If you open up the browser console before clicking run, is anything logged there? Also, any errors in the Galaxy web server and/or proxy server logs?

--nate

ADD COMMENT • link written 23 months ago by Nate Coraor ♦ 3.2k

23 months ago by

carlos • 30

United States

carlos • 30 wrote:

Nate, thanks for getting back on this (still unresolved) issue. I did not get a notification via email.

Anyhow, this problem with the blank page shows in all workflows. As I mentioned, it was working well and then suddenly the ability to run was no longer possible.

On the logs I do not see any errors; everything seems normal activity when calling the workflow_id=xxxxx and the /workflow/run?id=xxxxxx

Any other ideas how to troubleshoot this?

Thanks !

ADD COMMENT • link written 23 months ago by carlos • 30

23 months ago by

carlos • 30

United States

carlos • 30 wrote:

Ok, i have an update. When forcing a specific workflow to run I get something logged in the paster.log file that seems to be a tool conflict. This is in response to Jen's message about recently updated tools. Do you think this is is what causing the blank page behavior?

Action: run specific workflow: http://146.95.173.35:8080/workflow/run?id=a929c7684587511e

Log File https://goo.gl/IWBi77

ADD COMMENT • link modified 23 months ago • written 23 months ago by carlos • 30

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