my illumina transcript is not getting splitted by FASTQ splitter?? it has been running for about 10 hours. and still running. I have already re-run it twice but it has no effect. My transcripts is in fastQ format still not. why?? please help, otherwise my work is in pause.
Hello,
Jobs in the queue can take up to 24 hrs to execute (unless there is unusually high load). Stopping and restarting jobs move them back to the end of the queue, extending wait time. Once you launch again, allow the job to process. https://wiki.galaxyproject.org/Support#Dataset_status_and_how_jobs_execute
That said, there are some issues with Galaxy Main at http://usegalaxy.org. This may have impacted jobs as of late Weds and now is manifesting as temporary downtime (two distinct issues). Please follow here for details and updates: https://biostar.usegalaxy.org/p/20698/
Once up again, try a re-run and see if that resolves the problem. Note that many others will be rerunning jobs so the queue will be a bit busier for a few days, producing a high server load and extended wait times (how long depends on many factors).
Our apologies for the inconvenience, Jen, Galaxy team
Hello, Jennifer. The same problem occurred again when i gave the same job in fastq splitter, it ultimately got terminated after 48 hrs of run. My data was illumina sequenced, fastqsanger format and 7.7 gb. Do we have some altrernative, please do mention. Thank you.
