3.1 years ago by
I didn't find an account for this email address at http://usegalaxy.org. If you want to work here, creating an account might be the first step.
If you know that you are working somewhere else, first double check your smap/trash email folders, if you haven't already.
Then know that each Galaxy server is hosted independently. I suggest contacting the owners of the instance you are using. Contact information is generally found on the instance's home page, but this is up to the owners to do. This is a list of known public Galaxy servers that often includes contact information that might help: PublicGalaxyServers
Best, Jen, Galaxy team