Question: Galaxy server and email
gravatar for Ann
2.9 years ago by
Ann0 wrote:


I setup the Galaxy server locally on an Ubuntu system. However, it is not able to send emails, ie. the reset link to a forgotten password. I have postfix setup on the system, therefore I am not sure what the issue might be. Any guidance would be helpful.


galaxy • 1.3k views
ADD COMMENTlink modified 2.9 years ago by Nate Coraor3.2k • written 2.9 years ago by Ann0

Were you ever able to send email or is this the first testing of that feature on your local? Tutorial

What Galaxy distribution are you tracking? 15.10 ? Update if using an earlier version. (16.01 is coming soon)

Other production set up is complete and functional? (Database migration?)

Thanks! Jen, Galaxy team

ADD REPLYlink written 2.9 years ago by Jennifer Hillman Jackson25k


Thanks for the reply. This was the first testing of the feature. I wanted to see if Galaxy would send emails. So I tested if it would send a password reset email. It did not work.

I am using the newest version of Galaxy (15.10). I did setup database with postgres.

Let me know if you any further information so that it would be easier to help. I can send you the galaxy.ini file.

ADD REPLYlink written 2.9 years ago by Ann0
gravatar for Nate Coraor
2.9 years ago by
Nate Coraor3.2k
United States
Nate Coraor3.2k wrote:

It's not necessary to run a local mail system to deliver Galaxy's emails. You should set `smtp_server` in `galaxy.ini` to the name/address of an SMTP server which can relay mail for your system. If no such SMTP server is available at your site, you can use the Galaxy server as a mail server (and in that case `smtp_server` should be set to the hostname of the Galaxy server, or `localhost`) but running your own mail server comes with a host of issues. Setting up a mail server is outside the scope of the Galaxy project.

ADD COMMENTlink written 2.9 years ago by Nate Coraor3.2k


Thanks for the reply. I tried setting the smtp_server value to both localhost and the hostname. Unfortunately, it did not work. Is there any other suggestions you can provide. 

ADD REPLYlink written 2.9 years ago by Ann0

That's probably because you don't have a SMTP server configured at "localhost". Speak to your IT people, your network probably has a SMTP relay you can use.

Otherwise, as Nate said, setting up an email server is outside the scope of this project, however, Googling "sendmail" or "postfix" should get you going.

ADD REPLYlink written 2.8 years ago by fozboz0
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