Question: error: 403 while installing Galaxy
gravatar for malgorzata.goiser
3.4 years ago by
malgorzata.goiser0 wrote:


I tried to install Galaxy on a server and I am instantly getting the following error:

# git clone
# Initialized empty Git repository in /groups/meggalaxy/galaxy/.git/
# error: The requested URL returned error: 403
# warning: remote HEAD refers to nonexistent ref, unable to checkout.


Hope somebody can help me!

Thanks a lot!



galaxy • 661 views
ADD COMMENTlink modified 3.4 years ago by Jennifer Hillman Jackson25k • written 3.4 years ago by malgorzata.goiser0
gravatar for Jennifer Hillman Jackson
3.4 years ago by
United States
Jennifer Hillman Jackson25k wrote:


I just tested this out and it works OK (to a laptop running MAC OSX 10.9.5.

First, deleted anything prior and in a clean directory, try this again.

Next, make sure that you have permissions to write to the target directory.

If these do work, it could be that the site is blocked by your ISP (network provider). If that is the case, then you will need to communicate with them about how to unblock (if possible).

Sharing more details about your server would be the last step, although this may not lead to a solution as there can be many factors preventing download of external data.

I am making the assumption that your python version is correct and that git is installed on the server. See the wiki for details about that.

Best, Jen, Galaxy team


ADD COMMENTlink written 3.4 years ago by Jennifer Hillman Jackson25k
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