Question: Cannot Download Data To Galaxy
gravatar for Elwood Linney
5.2 years ago by
Elwood Linney180
Elwood Linney180 wrote:
Hello, My connection with Galaxy online shutoff last night while I was transferring data to it. When I tried to connect again with Fetch this morning I was not allowed and a message like "Sorry the maximum number of clients for this user are already connected." I have had what appears to be the bad habit of not logging off to Galaxy. I am working on the same data sets with three different computers, I only have one login to Galaxy, so yes, I was logged in on 3 different computers. When I logged off of them, and tried to transfer data, I still got the same message. I realize people might be trying to get around the 250gb limit by having multiple logins--I am not one of them, I am the only user on the three computers I am using. If not logging off when I leave the computer is a problem to Galaxy, I will religiously log off each time I am not using the computer (the computers are in three different rooms in my lab and my lab consists of just me and a tech--I am the only one who knows the computer login for both the computers and for Galaxy). If I have created a problem by being "lazy", I apologize, but I have grown dependent upon using Galaxy online and some new data just came in. Sincerely, Elwood Linney Professor of Molecular Genetics and Microbiology Duke University Medical Center
galaxy • 677 views
ADD COMMENTlink modified 5.2 years ago by Nate Coraor3.2k • written 5.2 years ago by Elwood Linney180
gravatar for Nate Coraor
5.2 years ago by
Nate Coraor3.2k
United States
Nate Coraor3.2k wrote:
Hi Elwood, This is not due to staying logged in to the web interface, I believe it's a bug in the FTP server that we're using. I've restarted the server, could you let us know if you're still getting the maximum clients message if you try to connect? --nate
ADD COMMENTlink written 5.2 years ago by Nate Coraor3.2k
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