Question: Cannot Download Data To Galaxy
0
Elwood Linney • 180 wrote:
Hello,
My connection with Galaxy online shutoff last night while I was
transferring data to it. When I tried to connect again with Fetch
this
morning I was not allowed and a message like "Sorry the maximum number
of
clients for this user are already connected."
I have had what appears to be the bad habit of not logging off to
Galaxy.
I am working on the same data sets with three different computers, I
only
have one login to Galaxy, so yes, I was logged in on 3 different
computers. When I logged off of them, and tried to transfer data, I
still
got the same message.
I realize people might be trying to get around the 250gb limit by
having
multiple logins--I am not one of them, I am the only user on the three
computers I am using. If not logging off when I leave the computer is
a
problem to Galaxy, I will religiously log off each time I am not using
the
computer (the computers are in three different rooms in my lab and my
lab
consists of just me and a tech--I am the only one who knows the
computer
login for both the computers and for Galaxy).
If I have created a problem by being "lazy", I apologize, but I have
grown
dependent upon using Galaxy online and some new data just came in.
Sincerely,
Elwood Linney
Professor of Molecular Genetics and Microbiology
Duke University Medical Center
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modified 5.2 years ago
by
Nate Coraor ♦ 3.2k
•
written
5.2 years ago by
Elwood Linney • 180
