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Question: Nebula Problem
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gravatar for Gema Sanz Santos
5.6 years ago by
Gema Sanz Santos • 110
European Union
Gema Sanz Santos • 110 wrote:
Hello, I'm using Nebula and when I try to use the annotation tools (genomic annotation and gene annotation in NGS annotation menu) I got always this error despite of the bed file that I use: An error occurred running this job:Unable to run this job due to a cluster error I also got this error message for everything that I try, even upload data sets (which I can not upload anymore) Could you indicate me how to solve this? Regards, Gema
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modified 5.6 years ago by Jennifer Hillman Jackson ♦ 25k • written 5.6 years ago by Gema Sanz Santos • 110
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gravatar for Jennifer Hillman Jackson
5.6 years ago by
Jennifer Hillman Jackson ♦ 25k
United States
Jennifer Hillman Jackson ♦ 25k wrote:
Hi Gema, This is the support email for the public Main Galaxy instance at usegalaxy.org (https://main.g2.bx.psu.edu/). To get help with this other public Galaxy instance, it would be best to contact them directly for help. http://wiki.galaxyproject.org/PublicGalaxyServers They have two "troubleshooting" contacts listed at their welcome page here: http://nebula.curie.fr/ Good luck, Jen Galaxy team -- Jennifer Hillman-Jackson Galaxy Support and Training http://galaxyproject.org
ADD COMMENT • link written 5.6 years ago by Jennifer Hillman Jackson ♦ 25k
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