History Not Accessible

Question: History Not Accessible

6.6 years ago by

Luciano Cosme • 220 wrote:

Hi, After I uploaded a couple files yesterday, I hit the storage limit (250Gb), then I deleted 3 datasets from my history and now I can't see anything in that history. It still says that I am using 228Gb, but I can only access one history with ~98Gb. I try to use show deleted datasets and it still not showing. The history that I was using disappeared. When I use "saved datasets" I only see one history. I was logged as ento.purchase@gmail.com Thank you. Luciano

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modified 6.6 years ago by Jennifer Hillman Jackson ♦ 25k • written 6.6 years ago by Luciano Cosme • 220

6.6 years ago by

Jennifer Hillman Jackson ♦ 25k

United States

Jennifer Hillman Jackson ♦ 25k wrote:

Hi Luciano, The '228Gb' number can take some time to update, but this should be be a most few hours, not an entire day. To remove datasets from a history permanently (and remove them from disk) you will need to do two things: 1 - delete by clicking on the "X" for those datasets 2 - use 'Options -> 'Purge deleted datasets' Within an individual history, using 'Show Hidden Datasets' is a way to locate datasets similar to "Show Deleted Datasets' (hidden datasets can be produced by workflows). Hidden datasets are often intermediate data that is not needed and could possibly be deleted/purged as well. For histories, any ever created/imported by your account will be in your 'Saved Histories' list (for now, there is no expiration date). Therese are automatically saved once you are logged in and do not require a special name. Is isn't clear if you think one is missing or not. Do you think a history was deleted by accident? If so, it can be viewed under "Saved Histories" by using 'Advanced search' with the option 'all'. Histories of status 'delete' can be 'undeleted' and moved back to 'active' status, histories of status 'deleted permanently' cannot be recovered. This wiki & screencast has more details: http://wiki.g2.bx.psu.edu/Learn/Managing%20Datasets#Delete_vs_Delete_P ermanently Hopefully this helps, but please write back if you need more assistance, Jen Galaxy team

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