Question: can't connect to Galaxy ftp via filezilla or promt.
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gravatar for fatima.smagulova
7 months ago by
fatima.smagulova0 wrote:

I tried to connect to ftp server using filezilla. I followed to suggested tutorial (https://galaxyproject.org/ftp-upload/). The certificate was created. Howeve,r the connection to ftp server was failed. I received this message Status: Connecting to 129.114.60.60:21... Status: Connection established, waiting for welcome message... Status: Initializing TLS... Status: Verifying certificate... Status: TLS connection established. Command: USER XXXXXXXXXX Response: 331 Password required for XXXXXX Command: PASS ** Response: 530 Login incorrect. Error: Critical error: Could not connect to server

I also tried to connect to ftp via Mac promt I have this message 550 SSL/TLS required on the control channel. I have account in main galaxy, I do not use a galaxy at local thanks.

ftp usegalaxy.org galaxy • 317 views
ADD COMMENTlink modified 7 months ago • written 7 months ago by fatima.smagulova0

I also have the same problem. I have registered for an account at usegalaxy.org but was unable to connect with FTP using both Filezilla and WinSCP (on Windows).

Below is the status message while attempting a connection.

Status: Resolving address of usegalaxy.org Status: Connecting to 129.114.60.60:21... Status: Connection established, waiting for welcome message... Status: Initializing TLS... Status: Verifying certificate... Status: TLS connection established. Command: USER a*@gxu.edu.cn Response: 331 Password required for a*@gxu.edu.cn Command: PASS *** Response: 530 Login incorrect. Error: Critical error: Could not connect to server

Any advice is welcomed. Thanks!

ADD REPLYlink written 7 months ago by alisonwks0
0
gravatar for Jennifer Hillman Jackson
7 months ago by
United States
Jennifer Hillman Jackson24k wrote:

Hello,

FTP is problematic. Please follow this post for updates and future comments. We are retesting a few things right now. https://biostar.usegalaxy.org/p/24618/

Thanks, Jen, Galaxy team

ADD COMMENTlink written 7 months ago by Jennifer Hillman Jackson24k
0
gravatar for fatima.smagulova
7 months ago by
fatima.smagulova0 wrote:

Thank you very much for your help. My problems are resolved today. I can connect to Galaxy ftp! I appreciate the fast improvement and all efforts the Galaxy masters made, many thanks for that, Sincerely, Fatima

ADD COMMENTlink written 7 months ago by fatima.smagulova0
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