I'm having trouble connecting to the FTP server usegalaxy.org. Although my FTP client is using the given IP address my institutions firewall logs indicate I am being redirected to a secondary IP address and I am are actually going to galaxy-web-05.tacc.utexas.edu (18.104.22.168) per firewall logs. Is this expected? Just wanted to check. Thanks, Andy
I double checked with our admin and he states:
This is not a redirect. usegalaxy.org is a DNS round robin to galaxy-web-05 and galaxy-web-06. If you connect to usegalaxy.org with your FTP client, you should hit one of the two.
So yes this is expected and OK to connect to.
Thanks! Jen, Galaxy team
Thank you Jen!
I now have another problem, I can log in but Filezilla cannot find the directory listings (error below). Is this a problem at my end or yours?
Status: Logged in Status: Retrieving directory listing... Command: PWD Response: 257 "/" is the current directory Command: TYPE I Response: 200 Type set to I Command: PASV Response: 227 Entering Passive Mode (129,114,60,56,119,47). Command: MLSD Error: Connection timed out after 20 seconds of inactivity Error: Failed to retrieve directory listing