Question: Server crash? "Unable to run this job due to a cluster error"
1
gravatar for Bao Ho
12 months ago by
Bao Ho80
UCSF
Bao Ho80 wrote:

I was working on several ChIP seq projects when the public Galaxy server suddenly crashed around 5-6pm yesterday, Pacific Time (I could not connect to usegalaxy.org, my browser would say "Connection Timeout"). When the server came back up all item that had been running before became red (error/halted). I have tried to restarted them but get an error every time:

Unable to run this job due to a cluster error, please retry it later

Does anyone have the same issue?

ADD COMMENTlink modified 12 months ago by Jennifer Hillman Jackson24k • written 12 months ago by Bao Ho80

i am a beginner and i have the same issue

ADD REPLYlink written 12 months ago by taghreedtarek0
0
gravatar for Jennifer Hillman Jackson
12 months ago by
United States
Jennifer Hillman Jackson24k wrote:

Hello,

There was a server issue over the weekend. This is now corrected. Queued jobs should be allowed to run. Please rerun any failed jobs now.

Thanks, Jen, Galaxy team

ADD COMMENTlink written 12 months ago by Jennifer Hillman Jackson24k
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