Question: Filezilla FTP fails with error "ECONNREFUSED - Connection refused by server"
0
gravatar for a.turtoi
13 months ago by
a.turtoi50
a.turtoi50 wrote:

Hi Everybody,

I am unable to upload my files using FileZila FTP client on Galaxy....

The error message is:

Status: Resolving address of usegalaxy.org

Status: Connecting to 129.114.60.179:21...

Status: Connection attempt failed with "ECONNREFUSED - Connection refused by server", trying next address.

Status: Connecting to 129.114.60.180:21...

Status: Connection attempt failed with "ECONNREFUSED - Connection refused by server".

Error: Could not connect to server

ADD COMMENTlink modified 10 months ago by domantas.gudeliauskas0 • written 13 months ago by a.turtoi50
0
gravatar for Jennifer Hillman Jackson
13 months ago by
United States
Jennifer Hillman Jackson23k wrote:

Hello,

This specific error indicates that there may be a firewall problem on your side.

This prior Q&A at another board covers the details: http://stackoverflow.com/questions/12687900/connection-attempt-failed-with-econnrefused-connection-refused-by-server

Hopefully this helps lead to a solution for you, Jen, Galaxy team

ADD COMMENTlink modified 13 months ago • written 13 months ago by Jennifer Hillman Jackson23k
0
gravatar for a.turtoi
13 months ago by
a.turtoi50
a.turtoi50 wrote:

Dear Jennifer,

This might be indeed the issue. May I ask you if it is correct to write in FileZila as host sftp://usegalaxy.org) if we want to switch to sftp server?

If yes I am still getting an error message:

Status: Connecting to usegalaxy.org...

Response: fzSftp started, protocol_version=6

Command: open "a.turtoi@ulg.ac.be@usegalaxy.org" 22

Error: Socket is not connected

Error: Could not connect to server

ADD COMMENTlink written 13 months ago by a.turtoi50

Galaxy does not support SFTP by default. This is cause of the current issue/error above.

Use passive FTP at http://usegalaxy.org. Enter the server name as just "usegalaxy.org" and adjust the Filezilla settings as needed.

ADD REPLYlink modified 13 months ago • written 13 months ago by Jennifer Hillman Jackson23k
0
gravatar for a.turtoi
13 months ago by
a.turtoi50
a.turtoi50 wrote:

Dear Jenny,

I agree, it is the internal firewall. I am already using passive FTP but this does not solve the problem. Before going to IT people, do you have another idea how to overcome the issue?

Best regards, Andrei

ADD COMMENTlink modified 13 months ago • written 13 months ago by a.turtoi50

The firewall could still be the block, even when passive FTP is used. Getting help/clarification from your IT group is a good idea - they might be willing to clear up access to http://usegalaxy.org specifically.

ADD REPLYlink written 13 months ago by Jennifer Hillman Jackson23k
0
gravatar for domantas.gudeliauskas
10 months ago by
domantas.gudeliauskas0 wrote:

I was also getting this error message, tried switching between active / passive modes, changing port, restarting router. The only thing that helped me was reconfiguring FileZilla Network Configuration Wizard as per instructions I found here.

ADD COMMENTlink written 10 months ago by domantas.gudeliauskas0
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