2.1 years ago by
Something is set up wrong with the public directory. The direct URL used was not the actual target and a redirect was likely returned. This is not a Galaxy issue, but one with the server hosting the data.
Double check that the data can be FTP'd using other means. My guess is that this will also fail. Doing this line-command will provide you with more details for troubleshooting. Even if no redirect is included, as this is a configuration set by the host server, and is optional, it can still point you to where the changes should be made. Google 303 errors to see the full breadth of the config and how to remedy the issue. It may need some feedback from the admins running the iPlant server - they may have blocks in place.
Download the file locally if you can using other tools (scp, etc), then upload the data to Galaxy using FTP.
Hopefully this helps, Jen, Galaxy team