Question: Could you recalculate my disk quota please
0
gravatar for daniel.tonge
2.5 years ago by
daniel.tonge10
daniel.tonge10 wrote:

Good morning,

Could you please recalculate my disk quota please...the history has been purged and shows just 60Gb but still states it is over the limit.

Best wishes,

D

galaxy • 742 views
ADD COMMENTlink modified 2.5 years ago by Martin Čech ♦♦ 4.9k • written 2.5 years ago by daniel.tonge10

Hi Daniel, after manual recalculation "Usage is unchanged at 196.7 GB." please write us at

galaxy-bugs@lists.galaxyproject.org

to troubleshoot this. Thanks.

ADD REPLYlink modified 2.5 years ago • written 2.5 years ago by Martin Čech ♦♦ 4.9k

Email sent - thank you for looking into this.

Best wishes,

Dan

ADD REPLYlink written 2.5 years ago by daniel.tonge10

Dear Galaxy,

This issue is still persisting and preventing us from running any jobs...could you please try and recalculate again? There is no data on the account but it still registers ~ 160 Gb.

Best wishes,

D

ADD REPLYlink written 2.5 years ago by daniel.tonge10
0
gravatar for Martin Čech
2.5 years ago by
Martin Čech ♦♦ 4.9k
United States
Martin Čech ♦♦ 4.9k wrote:

solved via email to galaxy-bugs@lists.galaxyproject.org

ADD COMMENTlink written 2.5 years ago by Martin Čech ♦♦ 4.9k
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