Question: (Closed) Uploaded files still being imported ito the history after several hours
gravatar for f.laforets
8 weeks ago by
f.laforets20 wrote:


I have posted regarding this before and didn't how to raise the problem again, so sorry for the double post! Here's my original post:

When I upload my .bam files via FTP and import them into the history, they remain in the yellow state for a very long time (up to 48h, until I delete them and start again). Oddly, one of the files (not always the same), turns green but the size of the file is always much below the actual size, which I suppose means there is some issue.

When I last reported this problem, I was informed that there had been a new release of Galaxy, and that in the process my jobs were asigned to the wrong handler. However, when I uploaded my files again, I encountered the same problem. Is it possible that there is still some issue with the new release? Or does the problem come from something I'm doing wrong?

Also, I noticed that whenever I import the files or delete them (whether they're green or yellow), the percentage of allocated disk space used does not change. I have tried to refresh the history, log out and close my browser window, and nothing seems to change. I do not no whether the two problems are related but it seemed worth mentioning.

Any help would be greatly appreciated, Many thanks,


rna-seq galaxy bam • 125 views
ADD COMMENTlink modified 7 weeks ago by Jennifer Hillman Jackson25k • written 8 weeks ago by f.laforets20

Hello f.laforets!

Questions similar to yours can already be found at:

We have closed your question to allow us to keep similar content in the same thread.

If you disagree with this please tell us why in a reply below. We'll be happy to talk about it.


PS: Original wrong answer deleted. Troubleshooting continued in initial post.
ADD REPLYlink written 7 weeks ago by Jennifer Hillman Jackson25k
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