Problem with Trinity

Question: Problem with Trinity

19 months ago by

claudia.mosquera • 10 wrote:

Sorry, but I re run the job again and I still don`t get an answer. The result never change to yellow or green.

Please you can said me what I can do?

trinity rna-seq • 555 views

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modified 19 months ago by Jennifer Hillman Jackson ♦ 25k • written 19 months ago by claudia.mosquera • 10

Hi Claudia, I will check in with our admin to find out current status (the jobs might be queued up due to the earlier problems). Jen

For others: This is at Galaxy Main (http://usegalaxy.org)

ADD REPLY • link written 19 months ago by Jennifer Hillman Jackson ♦ 25k

Update: Thanks again for reporting the issue. We are looking into the problem and will reply when resolved. Jen, Galaxy team

ADD REPLY • link written 19 months ago by Jennifer Hillman Jackson ♦ 25k

19 months ago by

United States

Hello,

The problem has been corrected. Please see this post for instructions about how to get your Trinity job or jobs started up again. https://biostar.usegalaxy.org/p/22642/#22674

Thanks again for reporting the problem! Jen, Galaxy team

ADD COMMENT • link written 19 months ago by Jennifer Hillman Jackson ♦ 25k

19 months ago by

United States

Update:

Trinity was corrected again mid-day Friday 4/28/17 EST. Please re-run any jobs that failed.

If you have jobs that were started after that time, those will also need to be re-run (and the original grey jobs deleted/purged).

Sorry for the inconvenience, Jen, Galaxy team

ADD COMMENT • link written 19 months ago by Jennifer Hillman Jackson ♦ 25k

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