Fasta dataset 57 should be reloaded (the data became corrupted). We know why now and will be addressing the use-case.
NormalizeFasta worked on dataset 158 (the other fasta custom genome) with a rerun for me. Try that as well first. If the job does not start up within 10 minutes or so, then that dataset should be reloaded as well.
All downstream tools (Tophat, HISAT2) should then be rerun using the newly upload/formatted data.
The dataset(s) with problems and the stalled downstream jobs using those as inputs can be permanently deleted to recover quota space in your account.
Thanks again for reporting the problem! Jen, Galaxy team
The rerun of data set 161 (the other fasta custom genome after NormalizeFasta) did not work for me - remained grey for TopHat and HISAT2.
I am not sure what you mean with reload. Shall I upload the custome genome data again? Many thanks,