Question: FTP connection problems
0
gravatar for youmie.kim
6 months ago by
youmie.kim0
youmie.kim0 wrote:

My address is [admin removed for privacy].

I'd like to upload big data into the site. But I can't because the same email address and password does not work !!!

upload ftp galaxy • 288 views
ADD COMMENTlink modified 6 months ago by wangyueying20080 • written 6 months ago by youmie.kim0

Could you find out the way I can upload my big data using Galaxy ftp site?

ADD REPLYlink written 6 months ago by youmie.kim0
0
gravatar for Jennifer Hillman Jackson
6 months ago by
United States
Jennifer Hillman Jackson25k wrote:

Hello,

I see your account at Galaxy Main https://usegalaxy.org. If you are trying to load with FTP at this server (needed for data >= 2 GB), these are the instructions: https://galaxyproject.org/ftp-upload/. If following that protocol is producing a problem, please explain in more detail what you are doing, the FTP client used, your operating system, and how the problem manifests. Sometimes a firewall (local to your site) can cause problems but we can eliminate other usage problems first. Capturing screenshots and posting back can sometimes help (be sure that your password is masked). To post a graphic, it must be hosted on an external site then the link pasted back here, https://imgur.com is one choice, dropbox is another as is google docs. Any place with a publically shared URL.

If working at another Galaxy server, the account would be distinct and whatever email/pass you use there should be used with FTP, along with that target server's base URL. Be aware that not all Galaxy servers have FTP enabled. Contact the admins of that other server if you have trouble with FTP or are not sure what their requirements are or to confirm if FTP is even enabled/working.

Next time, please reply with more details as a comment instead of an answer, as this keeps the communications in context and the post won't show up as answered multiple times when you are really just adding in more info for followup feedback.

Thanks! Jen, Galaxy team

ADD COMMENTlink written 6 months ago by Jennifer Hillman Jackson25k
0
gravatar for wangyueying2008
6 months ago by
wangyueying20080 wrote:

How to upload big data in Galaxy@Pasteur

ADD COMMENTlink written 6 months ago by wangyueying20080
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