Question: recalulate storage cleaning
0
gravatar for khksw0403
12 weeks ago by
khksw040310
khksw040310 wrote:

I have permanently deleted everything in my galaxy histories and logged in and out, but I can't get the storage quota to clear (now empty, but reported using 32.5GB). Is there anything else I can do to clear it? Thanks!

software error • 90 views
ADD COMMENTlink modified 12 weeks ago by Jennifer Hillman Jackson23k • written 12 weeks ago by khksw040310
0
gravatar for Jennifer Hillman Jackson
12 weeks ago by
United States
Jennifer Hillman Jackson23k wrote:

Hello,

There are a few histories associated with your account at Galaxy main (https://usegalaxy.org) that are deleted, but not permanently deleted. These are contributing to your account's quota. I recalculated as administrator and the 32.5 GB size is correct.

Go to Saved Histories > Advanced Search and set status = all to review and perm delete those histories not wanted anymore.

FAQ:

Thanks! Jen, Galaxy team

ADD COMMENTlink written 12 weeks ago by Jennifer Hillman Jackson23k

thanks, resolve this issue.

ADD REPLYlink written 12 weeks ago by khksw040310
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