Question: Please recalibrate my memory of the account
1
gravatar for narzarybijaya
17 months ago by
narzarybijaya10 wrote:

I believe I haven't used all the allocated memory in galaxy and removed all unrequired data permanently.please recalculate the memory usage for the same.

Thank you

delete purge account reset quota • 438 views
ADD COMMENTlink modified 17 months ago by Jennifer Hillman Jackson25k • written 17 months ago by narzarybijaya10
0
gravatar for Jennifer Hillman Jackson
17 months ago by
United States
Jennifer Hillman Jackson25k wrote:

Hello,

Please try these solutions to start with: https://biostar.usegalaxy.org/p/23625/#23630

If you still have trouble after that, please let us know and we can help more.

Thanks! Jen, Galaxy team

ADD COMMENTlink written 17 months ago by Jennifer Hillman Jackson25k
1

Update: I just checked your account and there are two active histories with a combined data total that is over the 250 GB allocation. (117.5 GB + 133.1 GB = 250.6 GB). Do you need more space for an active research project? If so, please send us an email at galaxy-bugs@lists.galaxyproject.org from your registered account email address and explain how much space you need, the purpose, and for how long.

Thanks!

ADD REPLYlink written 17 months ago by Jennifer Hillman Jackson25k

Thank you for ur support.

ADD REPLYlink written 17 months ago by narzarybijaya10
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