Question: upload 1 BAM file (2.6G) in queue since 4 hours
0
gravatar for chiara.perrod
20 months ago by
chiara.perrod • 0 wrote:

Hello, I am trying to upload one single BAM file as a test, through ftp. I don't have other job running in Galaxy. after inserting it in Galaxy (get data, thru ftp), the file is still in queue, after 4 hours. any clue how long might it take ? thanks

galaxy • 422 views
ADD COMMENT • link • modified 20 months ago • written 20 months ago by chiara.perrod • 0
2
gravatar for Mo Heydarian
20 months ago by
Mo Heydarian ♦ 830
United States
Mo Heydarian ♦ 830 wrote:

Hello, There is currently a long queue on useGalaxy.org. Our team is currently investigating the cause.

Sorry for the inconvenience, we hope to have this sorted out shortly.

Thanks for using Galaxy!

Cheers, Mo Heydarian

ADD COMMENT • link written 20 months ago by Mo Heydarian ♦ 830
0
gravatar for chiara.perrod
20 months ago by
chiara.perrod • 0 wrote:

Thanks for the answer Mo Heydarian! I wait and hope, is there a proxy which works better than other (on a mac...)?

thanks again, cheers

ADD COMMENT • link written 20 months ago by chiara.perrod • 0
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