Question: Wig to BigWig tool not working
0
gravatar for hss
2.3 years ago by
hss • 20
United States
hss • 20 wrote:

Hi, I am using several tools while logged into the Galaxy server today. All are executing in a timely manner except the Wig to BigWig converter. The file submitted for this conversion are stuck in a pending state. Can someone take a look at this and let me know if the program and its queing system are working properly?

Many thanks, Scott

software error galaxy • 774 views
ADD COMMENT • link • modified 2.3 years ago • written 2.3 years ago by hss • 20
0
gravatar for Jennifer Hillman Jackson
2.3 years ago by
United States
Jennifer Hillman Jackson ♦ 25k wrote:

Hello,

This particular job executes on one or two dedicated nodes due to resource requirements (nodes also used for other tasks). We will check your jobs and make sure nothing is going on, but this is almost certainly expected behavior - right now - as there is still a bit of some Jetstream muit-core job queue backup.

If another issue, we will reply again.

Thanks for letting us know about the delay, Jen, Galaxy team

ADD COMMENT • link written 2.3 years ago by Jennifer Hillman Jackson ♦ 25k
0
gravatar for hss
2.3 years ago by
hss • 20
United States
hss • 20 wrote:

Thanks for the response. I am sending another larger concatenated wig over for conversion. Do you have any average estimate for the amount of time one should wait for the conversion?

ADD COMMENT • link written 2.3 years ago by hss • 20

It may take a few days. Deleting/starting over does not make the job run quicker.

ADD REPLY • link written 2.3 years ago by Jennifer Hillman Jackson ♦ 25k
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