Question: Wig to BigWig tool not working
0
gravatar for hss
22 months ago by
hss20
United States
hss20 wrote:

Hi, I am using several tools while logged into the Galaxy server today. All are executing in a timely manner except the Wig to BigWig converter. The file submitted for this conversion are stuck in a pending state. Can someone take a look at this and let me know if the program and its queing system are working properly?

Many thanks, Scott

software error galaxy • 600 views
ADD COMMENTlink modified 22 months ago • written 22 months ago by hss20
0
gravatar for Jennifer Hillman Jackson
22 months ago by
United States
Jennifer Hillman Jackson25k wrote:

Hello,

This particular job executes on one or two dedicated nodes due to resource requirements (nodes also used for other tasks). We will check your jobs and make sure nothing is going on, but this is almost certainly expected behavior - right now - as there is still a bit of some Jetstream muit-core job queue backup.

If another issue, we will reply again.

Thanks for letting us know about the delay, Jen, Galaxy team

ADD COMMENTlink written 22 months ago by Jennifer Hillman Jackson25k
0
gravatar for hss
22 months ago by
hss20
United States
hss20 wrote:

Thanks for the response. I am sending another larger concatenated wig over for conversion. Do you have any average estimate for the amount of time one should wait for the conversion?

ADD COMMENTlink written 22 months ago by hss20

It may take a few days. Deleting/starting over does not make the job run quicker.

ADD REPLYlink written 22 months ago by Jennifer Hillman Jackson25k
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