Latest
Open
RNA-Seq
ChIP-Seq
SNP
Assembly
Forum
Planet
All »
Home
Log In
Question: jobs not running since Friday
0
gravatar for wcheng
2.5 years ago by
wcheng • 10
wcheng • 10 wrote:

Hi,

None of my jobs have run since Friday. I tried setting them up again this morning and they still are grey. Do you know what the problem is and when it will be resolved?

Thanks for your help. I appreciate it
rna-seq • 706 views
ADD COMMENT • link •
modified 2.5 years ago by mallisa.johnson • 0 • written 2.5 years ago by wcheng • 10

I have had a similar problem, but at least one job was running (yellow) but did not finish within 36 hours.

ADD REPLY • link written 2.5 years ago by erikl • 0
1
gravatar for Jennifer Hillman Jackson
2.5 years ago by
Jennifer Hillman Jackson ♦ 25k
United States
Jennifer Hillman Jackson ♦ 25k wrote:

Hello,

There was a bit of a backup for jobs earlier in the week (and last week). This is clearing up as the new Jetstream cluster is becoming fully configured. Jobs may queue for a longer time period right now than usual (and what we expect going forward). Allow queued jobs to run, without deleting and restarting, which only adds to delays in the vast majority of cases.

If the jobs have not started yet after two days, any that commented can send us an email from the same email address as your Galaxy account and we can take a closer look to be certain more is not going on. Send to galaxy-bugs@lists.galaxyproject.org and please include a link to this post so we can link the two.

Thanks, Jen, Galaxy team
ADD COMMENT • link written 2.5 years ago by Jennifer Hillman Jackson ♦ 25k

Hello All,

I am having the same problem with jobs not running.
The message for the job that should be running reads...This job is waiting to run

I will follow with an email from my Galaxy account per your instructions Jen, if the jobs do not run as expected.

Thank you,

Mallisa

ADD REPLY • link written 2.5 years ago by mallisa.johnson • 0
0
gravatar for wcheng
2.5 years ago by
wcheng • 10
wcheng • 10 wrote:

Thanks for the information.

ADD COMMENT • link written 2.5 years ago by wcheng • 10
Please log in to add an answer.

Similar posts • Search »

Content
Help
Access
Use of this site constitutes acceptance of our User Agreement and Privacy Policy.
Powered by Biostar version 16.09
Traffic: 181 users visited in the last hour