Question: FastQC data loading error
1
gravatar for tocino0896
2.2 years ago by
tocino089620
tocino089620 wrote:

I have tried for a few days now for an assignment, but I cannot view the data from FastQCs. It says the job is finished, but when I attempt to view the data the page remains blank and doesn't even attempt to load anything.

software error • 479 views
ADD COMMENTlink modified 2.2 years ago by Jennifer Hillman Jackson25k • written 2.2 years ago by tocino089620
0
gravatar for Jennifer Hillman Jackson
2.2 years ago by
United States
Jennifer Hillman Jackson25k wrote:

Hello,

This is a known issue that our team is working to resolve as a priority. It is listed here if you want to track progress: https://github.com/jennaj/support-known-issues/wiki

If you need results immediately, using another public Galaxy server or quickly setting up a local for your own use are the alternatives. https://wiki.galaxyproject.org/BigPicture/Choices

Thanks, Jen, Galaxy team

ADD COMMENTlink written 2.2 years ago by Jennifer Hillman Jackson25k

Appears to be any HTML display in the main Galaxy frame. Also happens with the Barcode Splitter tool.

Format: html Galaxy Tool

ID: toolshed.g2.bx.psu.edu/repos/devteam/fastx_barcode_splitter/cshl_fastx_barcode_splitter/1.0.0

Format: html Galaxy Tool

ID: toolshed.g2.bx.psu.edu/repos/devteam/fastqc/fastqc/0.52

You can work around the FastQC error by downloading (HTML and HTML relative files in a .zip), which still works, and viewing the HTML locally in browser.

ADD REPLYlink modified 2.2 years ago • written 2.2 years ago by dwoessner0
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