Question: About upload fastq file (9.3GB) through FTP
gravatar for ck1987515
3.3 years ago by
ck19875150 wrote:

i have tried to upload my fastq file (9.3GB) through Cyberduck FTP uploader.

But, in the "get data", i see the file is 0 kb.

i have tried many times, spent many time to repeat this step.

What can i do to solve this problem?


galaxy • 911 views
ADD COMMENTlink modified 3.3 years ago by Jennifer Hillman Jackson25k • written 3.3 years ago by ck19875150

Can you upload and successfully use smaller files?

ADD REPLYlink written 3.3 years ago by Martin Čech ♦♦ 4.9k
gravatar for Jennifer Hillman Jackson
3.3 years ago by
United States
Jennifer Hillman Jackson25k wrote:


The FTP client will note if the file was uploaded successfully or not and the final result size of the transfer. Check the Cyberduck FTP logs to learn more about status of your upload and any issues encountered. If there was a problem, upload can be started over (when only 0 KB of data transfered) or resumed (if some has loaded, but not all - an interrupted transfer). You might also want to try a different client such as FileZilla. Please be aware the the size limit for data upload is 50 GB per file and also that FTP, not SFTP, must be used.

More about how to upload data to Galaxy: Loading_data

Testing with a smaller dataset, as Martin suggests, is a great way to troubleshoot issues with FTP clients.

Thanks, Jen, Galaxy team

ADD COMMENTlink written 3.3 years ago by Jennifer Hillman Jackson25k
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