Dear Galaxy Team
I have been having a problem with some tophat runs on my galaxy account. When originally submitted these jobs began to run almost immediately but were grayed out the morning after. It is a paired end tophat alignment on two large datasets (around 17GB) and i know that jobs which are too long or big for the main galaxy server are resubmitted to Stampede but my jobs have been in this grayed out state for over a week and haven't started running again. Is there anything to do to resolve this?