Question: galaxy on server
3.5 years ago by
ajmaninisha • 30
ajmaninisha • 30 wrote:
we recently installed galaxy on our server with proper tool dependencies etc. WHENEVER i try to run my files for some files it gives me output, for others it gives me an error a red symbol showing empty dataset but when i actually opened the output it had all the results.
Why is it happening?
ADD COMMENT • link •modified 3.5 years ago by Martin Čech ♦♦ 4.9k • written 3.5 years ago by ajmaninisha • 30
Could you please add the error message. Thanks!
please find the snapshot of errors. Kindly advice whenever i want to report the error, it shows mail is not configured for this galaxy instance. See it is giving an error but on the other hand it is displaying the results as well
please check my id: firstname.lastname@example.org
You did not include the error trace or log and we do not have access to your Galaxy. We can't help you if you don't provide more specific problem report.
also i have deleted the datasets from the server but still the memory allocation remains unchanged. kINDLY ADVISE