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Question: Files Upload Helo
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gravatar for Dipanjana Datta De
5.6 years ago by
Dipanjana Datta De • 20
Dipanjana Datta De • 20 wrote:
hello, last time i uploaded these files they were up quckly, but now it seems to run forever, please help. is there something wrong with the server?? -- *Dipanjana Datta De* *Postdoctoral Fellow* *Department of Pharmacology and Toxicology* *Virginia Commonwealth University* *Richmond, Virginia*
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modified 5.6 years ago by Jennifer Hillman Jackson ♦ 25k • written 5.6 years ago by Dipanjana Datta De • 20
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gravatar for Jennifer Hillman Jackson
5.6 years ago by
Jennifer Hillman Jackson ♦ 25k
United States
Jennifer Hillman Jackson ♦ 25k wrote:
Hi Dipanjana, I am not sure if you are still having trouble with upload or not, but if your files are large, or even if you just want to track progress, using FTP with a client is recommended. http://wiki.galaxyproject.org/Support#Trouble_loading_data My guess is that the upload jobs were waiting to execute (through a browser upload process?) when this email was sent, and that the server was busy at that time. For this type of case, waiting for the job to queue and run is the best strategy, as long as the data is under 2G. But please let us know if you are still having problems unrelated to the job queue and using FTP does not address them, Best, Jen Galaxy team -- Jennifer Hillman-Jackson Galaxy Support and Training http://galaxyproject.org
ADD COMMENT • link written 5.6 years ago by Jennifer Hillman Jackson ♦ 25k
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