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Question: Long Time Waiting To Run Tophat Jobs
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gravatar for Matthew McCormack
6.6 years ago by
Matthew McCormack • 60
United States
Matthew McCormack • 60 wrote:
I have had some tophat jpbs waiting to run for over 20 hrs. Have I done something wrong ? I have never had to wait anything near this time previously, although I have never run tophat before. Matthew The information in this e-mail is intended only for the person to whom it is addressed. If you believe this e-mail was sent to you in error and the e-mail contains patient information, please contact the Partners Compliance HelpLine at http://www.partners.org/complianceline . If the e-mail was sent to you in error but does not contain patient information, please contact the sender and properly dispose of the e-mail.
rna-seq tophat • 1.1k views
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modified 6.6 years ago by Jennifer Hillman Jackson ♦ 25k • written 6.6 years ago by Matthew McCormack • 60
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gravatar for Jennifer Hillman Jackson
6.6 years ago by
Jennifer Hillman Jackson ♦ 25k
United States
Jennifer Hillman Jackson ♦ 25k wrote:
Hello Matthew, Your job were in the queue - it is important to not stop and restart - hopefully they have completed by now? Galaxy has been under a very high NGS tool load for about a week, and even though we have substantial resources dedicated to supporting analysis on the public server, this has led to progressively longer delays. We are closely monitoring the recent surge in activity to ensure that everyone has fair access on the main public instance. If you or anyone reading this post is in a rush, a cloud instance would be recommended: http://usegalaxy.org/cloud Thanks for asking, this was an unusually long wait time and checking in is always OK, Best, Jen Galaxy team -- Jennifer Jackson http://galaxyproject.org
ADD COMMENT • link written 6.6 years ago by Jennifer Hillman Jackson ♦ 25k
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