Question: Incompatible Frame
gravatar for Barbara Bryant
5.9 years ago by
Barbara Bryant10 wrote:
I'm having trouble viewing SeqPos output; I get "Please use a frames compatible browser when viewing this output" - yet I can see other frames in the browsers. Tried IE, Chrome, Firefox. Any suggestions? Thanks! This email message and any attachments are being sent by Constellation Pharmaceuticals, Inc. The information contained in this e-mail message, and any attachments, may contain information that is confidential or privileged. If you are not the intended recipient, any dissemination or copying of this communication is strictly prohibited. If you have received this communication in error, please notify the sender immediately by return e-mail and destroy all copies of this message and any attachments. Thank you. For more information about Constellation, please visit us at
ADD COMMENTlink modified 5.9 years ago by Jennifer Hillman Jackson25k • written 5.9 years ago by Barbara Bryant10
gravatar for Jennifer Hillman Jackson
5.9 years ago by
United States
Jennifer Hillman Jackson25k wrote:
Hi Barbara, You are running the analysis at the Cistrome Galaxy instance at I can duplicate the issue with a small test. If the zip file of the dataset is downloaded, unzipped, then opened in a browser (Safari & Firefox are the ones I tested), the output seems fine, motifs found or not. I saw some activity about a known display issue with a related tool back in Feb of 2011 in the Cistrome google groups archives, but cannot confirm that this is actually related (making it known). The release notes have an update to this same tool in Dec 2011, which makes me think not. It is also possible that I missed another thread where this was discussed. The best action is to contact the team directly so that they can help. On the top menu bar of the browser is the "Help -> Cistrome Google Group" link. The lab could also be contacted - scroll to bottom of home page. (The link "Help -> Galaxy Q&A" should not be used at this time). Sorry that you are having problems, but hopefully this will lead to a solution! Best, Jen Galaxy team -- Jennifer Jackson
ADD COMMENTlink written 5.9 years ago by Jennifer Hillman Jackson25k
Please log in to add an answer.


Use of this site constitutes acceptance of our User Agreement and Privacy Policy.
Powered by Biostar version 16.09
Traffic: 178 users visited in the last hour